Online Store Opens in North America 

Vaisala (Finland), specialist in environmental and industrial measurement, opens its online store for customers in North America. The store carries a selection of Vaisala's industrial instruments, ranging from hand-held meters to configurable transmitters.

First launched in 8 European countries in January, the scope of the store has gradually been extended, both in terms of product offering and geographical reach. It now comprises close to 200 instruments, spare parts and accessories, and serves customers in 44 countries worldwide. The latest additions to the offering include the recently launched Vaisala HMW90 Series HUMICAP Humidity and Temperature Transmitters and the Vaisala HUMICAP Structural Humidity Measurement Kit SHM40, for example.

"We wanted the store to provide another world-class customer experience to complement our existing sales channels. It is directed to customers who know what they need and appreciate a convenient and easy channel that is always available. Our local sales experts continue to serve more complex needs," says Lauri Tuomaala, Director for Vaisala's Controlled Environment Sales.

"The online store is all about functionality and convenience: 24/7 availability, the ease of finding the right product, a hassle-free and secure payment, and a reliable delivery process. Buying an instrument doesn't get any easier."

The advanced functionalities of the store, such as a smart Product Finder, help the customer quickly find the most suitable product. Up-to-date documentation and user guides are also easily accessible for fully informed purchase decisions, and a live chat feature allows the customers to contact Vaisala's customer service team by instant messaging.